Crowne Plaza - Riverside Beauty

Rated 4.5/5
Congress Road, Crowne Plaza Glasgow, Glasgow, G3 8QT


  • Ambience
  • Service
  • Value for money
  • Go back
(from 103 ratings)
Scores are calculated from Health & Beauty reviews of 5pm customers who have visited this venue.

Crowne Plaza - Riverside Beauty Reviews

  • Excellent massage and overnight stay (Rating 4.6/5)
    The staff was excellent and my massage was absolutely wonderful I left feeling totally relaxed and a million bucks any stresses I had melted away as soon as I entered the room. My only slight gripe was paying 35.00 extra due to being a single person but in these trying times with the pandemic I was happy to pay it to help business as at the end of the day I was still getting a really good deal with value for money. I deffo would recommend all facilities and the chicken wings and meat feast pizza I had for lunch were just delicious very filling and tasty. The room was excellent and the view was superb. Overall I deffo would return and I am considering making this a quarterly treat to myself. Thank you for giving me such a wonderful experience :-).
    kimberley best - 01/11/2020 (permalink)
  • Will definitely be back! (Rating 5/5)
    Was amazing from start to finish! This a treat for a friends birthday and was lovely. Got to go in relax and enjoy the facilities like the pool steam room and sauna then a lunch with a glass of Prosecco, which was good! We even got a wee 20% discount off other drinks we ordered, the cocktails we tried were lovely! Then got our treatments, my massage was genuinely the best i’ve ever had and my therapist was lovely polite and professional. They made sure the pressure and oils were to my liking, all and all a great day!
    Karen MacKay - 08/03/2020 (permalink)
  • Experience was good overall (Rating 3.6/5)
    We were greeted promptly by reception and by beauty staff who were very friendly, we went up to the room which was beautiful and couldn't fault at all. Lunch however was different, this was the most disappointing bit of the whole experience as we were shown to our seats and we waited about 30minutes before someone came to ask about afternoon tea to which we replied that we were the spa lunch. We then waited a further 20mins and someone brought the afternoon tea platter, we when went a spoke someone and said that we had been given the wrong thing and had been waiting nearly an hour. 10 minutes later we were given our lunch and were disappointed with lunch, it was very basic after our wait we would of preferred the afternoon tea. The spa was lovely and staff were so friendly, treatment were amazing and would go back to spa but the only thing I wasn't loving was walking around in my robe as it was a bit uncomfortable but not anything major would definitely be back for that. Breakfast was great self service and staff were friendly and this meant we didn't have to wait for our meal again. We didn't use restaurant as we found it a bit expensive for the food that they had and not a lot of options. Would be better package if afternoon tea was one of the lunch options would greatly improved the service and overall experience
    Jennifer Josephine Cunningham - 07/03/2020 (permalink)
  • Chill out at the Crowne Plaza (Rating 4.8/5)
    Welcomed at reception desk by Robina who was very smiley and charming. Checkin time was for 3pm but we got in early. The rooms were well equipped, modern and exceptionally clean. We booked the spa deal and enjoyed every minute of it. The only downside was not enough seating within the pool area. The therapist in the spa were just so lovely and professional, they made me and my daughter feel so comfortable, they also remembered it was her birthday and gave her birthday wishes. The lunch included with the spa deal was delicious and the staff were very friendly. Definitely would come back for another stay.
    catherine young - 20/02/2020 (permalink)
  • Friendly staff and great treatment (Rating 4.8/5)
    We had a great day, the deal was fab value for money. The only downsides were the children in the pool were very disrespectful and rowdy while we were trying to relax - the staff gave them into trouble and they eventually left. Also, I would note that there is very limited seating at the pool, we were lucky enough to get 2 of the 4 chairs round the pool but if we didn’t I would have been a lot less relaxed. Treatments were amazing and the staff were so friendly! The lunch was so lovely and a high quality; I can’t wait to go back!
    Jessica Edwards - 16/02/2020 (permalink)
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Crowne Plaza - Riverside Beauty Features

Gift Vouchers Gift Vouchers - Buy Here
Air Conditioning Air Conditioning
Free Parking Parking available
Disabled Access Disabled Access
Spa Day Packages Spa Day Packages
Health Restrictions Health Restrictions
Complimentary Refreshments Complimentary Refreshments
Group Bookings Group Bookings
Hen/Stag/Wedding Parties Hen/Stag/Wedding Parties

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